Everything you Need to Know

Every question answered — honestly, clearly, and without the runaround.

The Work and Process

  • Every commission includes one round of revisions. Share what feels off — the tone, a lyric, the energy — and I'll rework it until it feels exactly right.

  • Yes — if you've ordered the Song and Slideshow package, the song is delivered first for your approval before the visual edit begins.

  • That's what revisions are for. Tell me specifically what isn't landing and I'll adjust — whether it's tempo, tone, lyrics, or overall feel.

  • Most songs run between 2.5 and 4 minutes — long enough to tell the story fully, short enough to hold every listener's attention.

  • From country and folk to pop, R&B, hip hop, cinematic orchestral, and beyond — the style is chosen to fit the person and the moment, not the other way around.

  • Through a simple conversation — I ask the right questions to draw out the details that matter. Most people are surprised how much they have to share once we start talking.

  • Every song is fully produced — live instrumentation, professional mixing, and mastered audio delivered as MP3 and WAV. It sounds like something you'd hear on the radio. Listen to some of our examples on the main page. 

  • Absolutely. Your song belongs to you. It will never be shared, published, or used without your explicit permission.

  • Many clients come back for a second or third commission — for another person, another occasion, or another moment worth marking. Returning clients receive a loyalty discount.

Timing and Delivery

  • Most songs are delivered in as little as 48 hours from our first conversation. Complex projects or full Song and Slideshow packages may take slightly longer — but never weeks.

  • In most cases yes — reach out directly and we'll discuss your timeline. Same day delivery has been done before.

  • Can I play it on a TV? Your song is delivered as MP3 and WAV files — playable on any device, TV, phone, speaker, or computer. The slideshow is delivered as an HD MP4 video file, ready for any screen.

  • A song doesn't expire. Many commissions are ordered after the moment — as a keepsake, a tribute, or a belated gift. It will mean just as much.

  • Reach out immediately — explain your timeline and we'll do everything possible to make it happen. Urgency has never stopped a song from getting written.

  • Securely via download link sent directly to your email — available immediately and yours to keep, download, and share forever.

Payment and Policy

  • Payment is made in full at the time of commission. We accept all major credit cards, PayPal, and Venmo. Once payment is received your song moves immediately into production.

  • You do — completely. Once delivered the song is yours to keep, share, perform, and pass down. Everstory retains the right to use it as a portfolio sample unless you request otherwise. You cannot sell the song. 

  • Yes — gift certificates are available for any amount. The recipient can redeem it whenever they're ready and commission their own song. Contact Fen directly to arrange one.

  • Because every song is written specifically for one person, refunds are not available once composition has begun. If something isn't right we'll revise it until it is. We are sure you are going to love it.

  • Yes — apply it at checkout. Discount codes are offered seasonally and through referrals. Follow Everstory on social media to stay updated.

  • Absolutely. Many songs are surprise gifts. We keep everything confidential and can even help you plan the perfect reveal moment.

Occasions and Use Cases

  • Yes — brand anthems, company culture songs, and professional themes are all within scope. If your brand has a story worth telling, we can write it.

  • Yes — campaign songs and political anthems have been commissioned through Everstory. A song that captures a candidate's vision and voice is one of the most powerful tools in any campaign.

  • Yes — and these are among the most meaningful pieces we create. A memorial song captures a life fully lived and gives those left behind something to hold onto forever.

  • a beloved pet is a member of the family and their story deserves to be told just as much as anyone else's.

  • If the story is honest and the intention is good, we'll write it. Every person and every moment deserves to be celebrated — no matter how unconventional.

  • Yes — and it is one of the most powerful ways a song can be used. Many families have played a commissioned song at a service as the final tribute to someone they love.

Getting Started

  • Simply fill out the form on the Commission page or reach out directly by phone or text. There's no commitment required to start the conversation.

  • Fen will reach out personally — usually within a few hours — to learn more about your story and confirm the details of your commission.

  • Not at all. Most people come with a feeling, not a plan. That's exactly where we start — with a conversation that draws out everything the song needs to be.

  • As much or as little as you have. The more you share the richer the song — but even a few details about a person can be enough to build something extraordinary.

  • That's what the conversation is for. You don't need to be a writer or know the right words — you just need to know the person. We'll handle the rest.

  • Reach out directly — call, text, or email. There's no pressure and no obligation. If you're here something matters to you and that's enough reason to start a conversation.

Still have a question?

Still not finding what you need? Reach out directly — Fen responds personally.

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